Call Centre Agents Recruitment at Ikeja Electricity Distribution Company (IKEDC)

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Ikeja Electricity Distribution Company (IKEDC) Recruitment- Interested and qualified persons are hereby notified that they can now apply for the ongoing recruitment for a call centre agent at Ikeja Electricity Distribution Company (IKEDC).

Ikeja Electricity Distribution Company (IKEDC) Recruitment

IKEDC are recruiting to fill the position below:

Job Title: Call Centre Agent

Location: Lagos
Job Type: Full time
Reporting To: Contact Centre Manager

Role Purpose

  • Responsible for receiving and responding to complaints received via the following medium: Phone Calls, Email, Social Media platforms (Facebook, Twitter) and Live-chat, handle the outbound telephony operations as well as ensuring that complaints are handled in a professional and courteous manner

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Minimum Qualifications

  • First Degree in Art, Sciences and any other Social Science course
  • At least 1-2 years relevant work experience with call center (Inbound & Outbound), Live chat, social media and email management system

Behavioral Competencies:

  • Ability to work under pressure and multi-task effectively
  • Good interpersonal Skills
  • Attention to Detail
  • Good team player
  • Commitment to Task
  • Adaptability and accountability

How to Apply for IKEDC Recruitment

All interested and qualified candidates should: Click here to apply

Application Deadline  21st September, 2021.

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