Ikeja Electricity Distribution Company (IKEDC) Recruitment- Interested and qualified persons are hereby notified that they can now apply for the ongoing recruitment for a call centre agent at Ikeja Electricity Distribution Company (IKEDC).
Ikeja Electricity Distribution Company (IKEDC) Recruitment
IKEDC are recruiting to fill the position below:
Job Title: Call Centre Agent
Location: Lagos
Job Type: Full time
Reporting To: Contact Centre Manager
Role Purpose
- Responsible for receiving and responding to complaints received via the following medium: Phone Calls, Email, Social Media platforms (Facebook, Twitter) and Live-chat, handle the outbound telephony operations as well as ensuring that complaints are handled in a professional and courteous manner
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Minimum Qualifications
- First Degree in Art, Sciences and any other Social Science course
- At least 1-2 years relevant work experience with call center (Inbound & Outbound), Live chat, social media and email management system
Behavioral Competencies:
- Ability to work under pressure and multi-task effectively
- Good interpersonal Skills
- Attention to Detail
- Good team player
- Commitment to Task
- Adaptability and accountability
How to Apply for IKEDC Recruitment
All interested and qualified candidates should: Click here to apply
Application Deadline 21st September, 2021.
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