Customer Care Representative at Ringo Telecommunications Limited. Do you have passion for telecommunications? Do you have what it takes to be an excellent customer care representative? If yes, then this opportunity is for you. See full details of this vacancy and how you can apply below.
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Customer Care Representative at Ringo Telecommunications Limited
We are an indigenous Telecommunications company established in 2004, on the lookout for a dedicated Customer Care Representative. Are you ready to take your career to the next level? Here’s your opportunity.
Location: Isolo, Lagos
Employment Type: Full-time
Job Description:
As a Customer Care Representative at Ringo Telecommunications Limited, your role is crucial in delivering top-notch service to our valued customers. Here’s what you’ll be doing:
- Listen to customers’ concerns, issues, and questions
- If needed, refer issues and questions to managers
- Prepare product and customer reports by collecting data gathered during customer interactions
- Resolve customers’ concerns and answer their questions to the best of your ability
- Maintain a positive attitude and respond calmly to customer complaints
- Recommend suitable products to meet our customers’ needs.
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Skills and Qualifications
We’re looking for candidates with the following qualifications:
- An additional qualification equivalent to SSCE
- Personable and attentive
- We prefer male candidates for gender balance
- Reside around Isolo, Lagos, or its environs
- Strong interpersonal skills
- Excellent verbal communication skills
- Familiarity with the software used for customer interactions and data collection
- Knowledge of relevant products and markets
How to Apply
Ready to join our team? Send your CV to recruitment@ringo.com.ng using the Job Title and Location as the subject of your email.
Application Deadline
Don’t miss out on this opportunity! The application deadline is 15th November 2023.