First Bank Graduate Remote Sales and Advisory Centre (RSAC) 2019- Apply

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First Bank Plc are currently recruiting graduates to join their work force. Check out the full details of the job and apply below. Ensure you share this post with all your friends.

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First Bank Graduate Remote Sales and Advisory Centre (RSAC) 2019

Primary Location: NG-LA-HEAD OFFICE

Work Locations: HEAD OFFICE, LAGOS

Schedule: Regular

Shift: Standard

Job Type: Full-time

Job Duties & Responsibilities

– Ensure proper and seamless onboarding of Tier-1 customers opened through digital channels.

– Provide support to customers on Nano lending.

– Aggressive dormant accounts reactivation.

– Engage loan customers for timely repayments.

– Cross-sell and upsell the bank’s products and identify opportunities for new customer acquisition.

– Provides cross-selling opportunity for other products.

– Increase customer stickiness and transactions.

– Respond to customer enquiries and proactively follow up to ensure they are resolved.

Qualifications & Competencies

– A Higher National Diploma (HND) or equivalent qualification in any relevant discipline.

– 0 – 2 years’ relevant work experience in FirstBank.

– Baseline knowledge of the bank’s products and services.

– Baseline knowledge of applicable policies, processes and procedures.

– Baseline understanding of risk management practices.

– Excellent customer service and relationship management skills.

– Strong interpersonal and communication skills (oral and written).

– Strong sense of responsibility, accountability and dependability.

– Intermediate use of basic technology tools.

How To Apply

New applicants should click on the “Start Application” menu and provide their basic information.

Please note that you would be required to upload a passport photograph with a maximum size of 50 kb

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