Visa Assistant (Substitution) at the U.S. Consulate General: The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.
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Visa Assistant (Substitution) at the U.S. Consulate General
U.S. Consulate General is recruiting to fill the position below:
Job Title: Visa Assistant – All Interested Candidates (Substitution)
Announcement Number: Lagos-2022-124S
Location: Lagos
Hiring Agency: Consulate General Lagos
Series / Grade: LE – 1415 7
Work Schedule: Full-time – 40 hours per week
Promotion Potential: LE-7
Telework Eligible: No
Summary
- The work schedule for this position is: Full Time (40 hours per week)
- Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
- Supervisory Position: No
- Relocation Expenses Reimbursed: No
- Travel Required: Not Required
Duties
- The job holder rotates through Immigrant Visa (IV), Nonimmigrant Visa (NIV) and Correspondence (CU) Units, consisting of Locally Employed (LE) staff responsible for processing more than 170,000 Non-immigrant Visa (NIV) and 9000 Immigrant Visa (IV) applications annually.
- Screens incoming documentation and information from a variety of sources (public counters, the National Visa Center (NVC), the Department of Homeland Security (DHS), mails, phone calls).
- Works in a team to manage the day-to-day functions of the units. The jobholder is required to assist and provide support for all officers and Team Leads as needed.
- Incumbent performs highly complex work for CU, including providing NIV and IV information to the public and responding to inquiries.
- Checks documents submitted by pending IV and NIV applicants, organizes and tracks visa requests according to a complicated set of laws and procedures so that a Consular Officer can make decisions and ensure the legal requirements of the application have been met.
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Qualifications and Evaluations
Education Requirements:
- Completion of Secondary School is required.
Experience:
- Five (5) years of experience in area related to customer service or work applying regulatory material is required.
Job Knowledge:
- Must develop a detailed knowledge of U.S. immigration laws, regulations and procedures.
Evaluations:
- This may be tested. Please specify in your application your level of proficiency in language(s) listed.
Language:
- Fluent speaking/reading/writing in English is required.
- Fluent speaking/reading/writing in one of the following local languages is required: Yoruba, Igbo, or Hausa.
Skills and Abilities:
- Must be familiar with general office management procedures and be able to use consular and other computer applications.
- Ability to draft correspondence in Level IV English and interpret in at least one local language.
- Must be able to withstand external pressure from persistent applicants and petitioners and work under pressure and priority work to meet team requirements.
- Must be able to deal with customers in a professional and courteous manner and work under high pressure.
Equal Employment Opportunity (EEO):
- The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
- All applicants under consideration will be required to pass medical and security certifications.
Salary
- N7,298,859 or (USD38,894) annually
Benefits
Agency Benefits:
- Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lagos, Nigeria may receive a compensation package that may include health, separation, and other benefits.
- For EFMs, benefits should be discussed with the Human Resources Office.
- The pay plan is assigned at the time of the conditional offer letter by the HR Office.
How to Apply for Visa Assistant (Substitution) at the U.S. Consulate General
Interested and qualified candidates should: Click here to apply
Closing Date 7th November, 2022.
Do you want to work in United States of America? Apply here
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