Customer Service Officer Recruitment at Petra Microfinance Bank (PMFB) Plc

Spread the love

Petra Microfinance Bank (PMFB) Plc Recruitment/ Career Portal 

Petra Microfinance Bank (PMFB) Plc is fully in the business of rendering micro financial services to all its customers, particularly the active poor. The bank was incorporated in the year 2008, and commenced full banking operation on 22nd May, 2008. The bank has its head office at No. 18 Montgomery Road, Yaba, Lagos.

Petra Micro Finance Bank (PMFB) Recruitment / Career Portal

PMFB is recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Yaba, Lagos
Employment Type: Full-time

YOU MAY ALSO LIKE- FirstBank Graduate Trainee Recruitment Application Form/Portal 2022

Job Description

  • Ensure full understanding ofthe bank products and effectively explain product benefits and features to clients.
  • Ensuring pro-active service to customers by adhering to Bank’s standard customer service delivery turn-around time.
  • Effectively engage clients to educate clients on all products and cross sell services and products as required.
  • Ensure proper customer account opening documentation and filing
  • Handling customer complaints and servicing customers’ inquiries.
  • Co-planning local marketing and sales activities, reviewing results and determine improvements.
  • Maximise customer satisfaction.
  • Managing customer inquiry with regards service points within the branch where clients can be serviced through accounts opening packages, cheque books, customer statements etc.
  • Maximising Customer Satisfaction by ensuring quick and professional service and complaint management..
  • Understand fully all Petra MfB products and services and procedures.

SEE ALSO- Data Entry Specialist Recruitment at Stanbic IBTC Bank

Qualifications and Requirements

  • Mimimum qualification of B.Sc or HND
  • Minimum of 2 years experience in a similar role in a micro finance bank
  • Live within Yaba and Environs.

How to Apply for Petra MFBank Recruitment

All interested and qualified candidates should send their CV to: or using the Job Title as the subject of the mail.

Application Deadline  31st August, 2022.

Do you want to work in United States of America? Apply here

For more JOB UPDATES, subscribe to this site.

Kindly share this updates with your friends. Use any of the sharing buttons displayed on your screen.

We are willing to assist you in any way we can, kindly subscribe to this website using your email for faster response from our team. Subscription is totally free.

For further assistance connect with us on our various channels

Like Our Facebook Page- Click Here

Follow Us On Twitter- Click Here

Leave a Reply

%d bloggers like this: