Jobs

GUO Transport Company Limited Recruitment for Customer Service Agents| Apply Here

Spread the love

GUO Transport Company Limited are recruiting. See full details of how to apply for the vacancy in this company. GUO Transport is a division of G. U. Okeke & Sons Limited, a household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

GUO Transport Company Limited Recruitment

As stated above, GUO Transport Company Limited are recruiting to fill the positions below:

Job Title: Customer Service Agent

Location: Lagos
Job Category: Customer Service
Job Description

  • Receiving inbound calls and ensuring first time resolution
  • Making outbound calls to get feedback from passengers(at least 100 calls)
  • Bring up suggestions on how to improve the customer experience
  • Maintain a proper filing system for passenger manifest for reference purposes
  • Handle customer issues either via calls, social media platforms and emails and ensure prompt resolution within 48 hours of such issues been logged by the customer

Requirements (Qualifications and Experience)

  • A Bachelor’s degree/ HND in any related discipline
  • 0-2 years’ work experience
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices.
  • Must be able to communicate fluently in English Language. (knowledge of a Nigerian language will be an added advantage)
  • Previous experience in a customer support role
  • Applicants should be not more than 30 years of age

Job Competencies
Candidate should:

  • Possess good communication skills
  • Be a team player
  • Be able to multi-task, set priorities and manage time effectively.

How to Apply for Customer Service Job

All interested and qualified candidates should send their Applications to: hr.cv@guotransport.com.ng using the “Job Title” as subject of the email. Application Deadline is 6th of September, 2019.

Do you want to work in United States of America? Apply here

For more JOB UPDATES, subscribe to this site.

Kindly share this updates with your friends. Use any of the sharing buttons displayed on your screen.

We are willing to assist you in any way we can, kindly subscribe to this website using your email for faster response from our team. Subscription is totally free.

For further assistance connect with us on our various channels

Like Our Facebook Page- Click Here

Follow Us On Twitter- Click Here

Leave a Reply

%d bloggers like this: