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Interra Networks Limited Recruitment for Call Center Agent

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Interra Networks is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. Their services provide customers with world-class, convenient, reliable and cost-effective business solutions.

Call Center Agent Recruitment

Location- Abuja, Nigeria

Requirements

  • Good data entry and typing skills.
  • Knowledge of administration and clerical processes.
  • Excellent communication and presentation skills
  • Ability to understand individual differences.
  • Problem-solving skills.
  • Should be able to work Mondays to Saturdays and at any other time as required.
  • Proficiency in driving Sales will be an added advantage.
  • S/he must have a good understanding of English and Hausa Languages.
  • Must be able to read, speak and write the English language fluently.
  • Must be able to read, Hausa language fluently.
  • Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls.
  • Proficient in usage of Microsoft packages.
  • Knowledge of customer service telephony and technology.
  • Some experience in a call center or customer service environment.

Key Competencies:

  • Attention to detail.
  • Good Judgment skills.
  • Teamwork.
  • Stress tolerance.
  • Time management skills.
  • Persuasion skills.
  • Verbal and written communication skills.
  • Listening skills.
  • Problems analysis and problem-solving skills.
  • Customer Service Orientation.
  • Organization skills.

How to Apply for Call Center Agent Vacancy

All interested and qualified candidates should: Click here to apply

Closing date for application

The application deadline is 31st March, 2020.

See also

KPMG Graduate Trainee Application Link

Do you want to work in United States of America? Apply here

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